Insights

Insights

What we’re seeing in OTA optimization, travel SEO, and website conversion — written plainly, updated as we learn more.

Clean minimalist workspace with laptop and coffee cup
  • Google Reviews vs OTA Reviews: Why Your Own Site Needs Both

    Most tour operators have solid reviews — just not where it helps them most. Reviews on GetYourGuide or Viator help you rank and convert inside that platform. They do essentially nothing for your own website’s visibility or trustworthiness, because they live entirely inside someone else’s platform. Two different jobs Google reviews (via your Google Business…


  • Enquiry Forms Are Costing You Bookings — Here’s Why

    Walk through the booking flow on your own website as if you were a traveler. If the only option is “Send an Enquiry” and wait, you’re competing against operators who let travelers book and get instant confirmation — on the same trip, at the same moment of interest. Why the delay matters more than it…


  • Why Your OTA Listing Isn’t Ranking (And What Actually Moves It)

    If your GetYourGuide, Viator, or KKday listing isn’t ranking well, the instinct is usually to blame the algorithm. In reality, these platforms are fairly transparent about what they reward — most operators just aren’t optimizing for it. The three factors that matter most Reviews — quantity, recency, and response rate. A listing with 40 reviews…